Quick Guide to Appointment Scheduling for Non-controlled Shipment |
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Introduction
This document provides a quick guide for
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carriers and
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vendors on how to schedule an appointment for a non-controlled shipment using the One Network system.
Appointment Scheduling
- Login Log on to the One Network system.
- Find your Shipment by first clicking into the Search box (located in the upper right-hand corner of the screen) as shown below:
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To locate a shipment, Click Search.
Note Since this is a non-controlled shipment and not yet assigned to a
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carrier, the
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carrier would need to know the Shipment Number in order to perform the search, or the
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vendor would need to be listed on the
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shipment in order to pull up the shipment.
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- When you first click into the Search box, you will see a
A
Search By field and a Retrieve For field appears.
• For the Search By field,
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make sure that the drop-down choice is set to "Shipments: by Shipment Number".
• For the Retrieve For field, the default choice is "Last 30 Days"
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. To look for shipments whose
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pickup date is older than 30 days, select one of the other choices from the drop-down list.
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yourWarning Type in
symbolthe PO number in the Search box. An asterisk
can symbol * can be used as a wild card either before the PO number or after the PO number – this can be used if you do not know the entire PO number.
- After entering your the PO number, hit the press the Enter key on your keyboard.
- A list of matching PO numbers will be is displayed. Find your the desired PO number which would be that is located under the Shipment column.
• If scheduling a pickup appointment, click
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- on Live or Drop, located under the Pickup column.
• If scheduling a delivery appointment, click
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- on Live or Drop located under the Delivery column.
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- An Appointment screen will then be
An Appointment page is displayed with a list of available appointment times.
To define how many appointments are to be displayed on the
screenpage for that shipment, select one of the choices from the drop-down list in the Max Candidates field – the choices are 5, 4, 3, 2 and 1.
Note
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If there are no appointment times available in the system, the
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page shows "no data". If this happens, please contact your
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hub to request an appointment.
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If you are a
Carrier, selectcarrier:
Select the radio button next to
the desired appointment time
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.
Click Save to schedule an appointment.
If you are a
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vendor:
- Select the carrier in the Carrier field.
- Select the radio button next to
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- the desired appointment time
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- .
- Click Save to schedule an appointment.
Note The Carrier field is an auto-complete field with a search icon
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. You can either select a
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carrier, or select the "Off Network" option and manually enter a name.
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A
After clicking the Save button, you will see asuccess message appears on the Appointment
screenpage along with the Reservation ID
/ Confirmation Number for the appointment.(confirmation number).
This confirms
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that the appointment has been scheduled successfully.
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Note -Note
if you would likeWhen first scheduling the appointment,
theto find
theavailable appointments for a different day and/or time, change the date and/or time in
field andthe Target
icon – thefield, then click outside of this field or click the "Get Candidates"
will beicon. The list of appointments
and will beis refreshed
thebased on this new date and time. To change
fieldthe Target
iconfield back to its original date and time, click the "Reset Target Date"
icon.
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If the
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hub has configured the system
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, you must enter a reason
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to change the target date
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.
Select a choice from the drop-down list under the "Reason Code" field.
Click Save.
